1. Introduction
Encryptix (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users of our billing and invoicing software platform.
This policy applies to all information collected through our website (https://billing.encryptix.net.in), mobile applications, and services offered by Encryptix.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name, email address, phone number
- Business name, GSTIN, business address, state
- Bank details (bank name, account number, IFSC, UPI ID, branch)
- Company logo and signature images
- Password and authentication credentials
- Billing and subscription information
2.2 Business Data
As part of using our invoicing platform, you provide:
- Customer information (names, emails, phone numbers, GSTIN, addresses)
- Product/service details (names, descriptions, prices, HSN/SAC codes)
- Invoice data (line items, quantities, rates, GST rates, tax amounts)
- Payment and transaction records
- Notes, terms, and conditions related to invoices
2.3 Usage Data
We automatically collect:
- IP addresses and device identifiers
- Browser type and operating system
- Pages visited, time spent on pages, and click patterns
- Features used and frequency of usage
- Error messages and crash reports
3. How We Use Your Information
We use collected information for:
- Creating and maintaining your account
- Generating professional GST-compliant invoices and PDFs
- Processing payments and managing subscriptions
- Providing customer support and responding to inquiries
- Sending transactional emails (invoice confirmations, password resets, billing notifications)
- Improving our product and user experience
- Displaying analytics and reports on your business performance
- Detecting, preventing, and addressing fraud, abuse, and security issues
- Complying with legal obligations, including GST compliance and tax reporting
- Sending service updates and feature announcements (with your consent)
4. Data Security
We implement comprehensive security measures to protect your data:
- Encryption: All data in transit uses TLS/SSL encryption. Sensitive data at rest is encrypted using AES-256
- Infrastructure: Data stored on Supabase with automatic backups and disaster recovery
- Access Control: Role-based access controls and authentication via Supabase Auth
- Audit Logs: Activity monitoring and logging for security events
- Security Updates: Regular security patches and dependency updates
- Compliance: GDPR-compliant data handling, ISO 27001 standards
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We only share data when:
- Service Providers: Third-party services (Supabase for database, email services for notifications)
- Legal Requirements: Compliance with court orders, government requests, or applicable laws
- Business Transfers: In case of merger, acquisition, or sale of assets
- Your Consent: With your explicit permission for specific purposes
All third-party service providers are bound by confidentiality agreements and comply with data protection regulations.
6. User Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Export your data in a structured format
- Opt-out: Unsubscribe from marketing emails
- Restrict Processing: Limit how we process your data
To exercise these rights, contact us at privacy@encryptix.net.in
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember login information and preferences
- Track usage patterns for analytics
- Prevent fraud and improve security
- Personalize your experience
You can control cookies through your browser settings. Disabling cookies may affect functionality.
8. Data Retention
We retain your data as long as your account is active. Upon account deletion:
- Personal information is deleted within 30 days
- Business data may be retained for 7 years for tax and legal compliance
- Backup copies may persist for up to 90 days
You can request immediate data deletion anytime.
9. Children's Privacy
Encryptix is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover a child has provided personal information, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be effective when posted. Your continued use of the service constitutes acceptance of updated terms.
12. Contact Us
For privacy concerns, data requests, or questions about this policy: